Privacy Policy

Last updated: March 2026

1. Data We Collect

We collect only the minimum data necessary to operate Pulsentric:

• Email address — provided at registration for authentication and communication.
• Usage analytics — aggregated, anonymous usage metrics. We do not log IP addresses in compliance with GDPR.
• Wallet addresses — provided optionally for on-chain features. Wallet addresses are used in read-only mode and are never stored in association with your personal identity.

2. How We Use Your Data

Your data is used exclusively to:

• Provide and maintain the Pulsentric service.
• Run AI-powered sentiment analysis on crypto market data and channels.
• Deliver notifications, alerts, and smart money signals based on your subscription tier.
• Process billing and manage your subscription through Stripe.

3. Third-Party Services

We integrate with the following third-party services to deliver our platform:

• Supabase — database hosting and user authentication.
• Stripe — secure payment processing. We never store your credit card details.
• OpenAI — AI-powered analysis. Only anonymized text content is sent; no personally identifiable information (PII) is transmitted.
• Alchemy — blockchain data retrieval for whale tracking and smart money features.
• CoinGecko — real-time cryptocurrency price data.
• Upstash — Redis-based rate limiting to protect service availability.
• Resend — transactional email delivery for notifications and alerts.

4. Data Retention

• Account data — retained for as long as your account is active.
• Analysis logs — automatically cleaned after 90 days.
• System logs — purged every 7 days.

5. Your Rights

Under applicable data protection laws, you have the right to:

• Access all personal data we hold about you.
• Request complete deletion of your account and associated data.
• Export your data in CSV format.
• Withdraw consent for data processing at any time.

6. Cookies

For details on how we use cookies and similar technologies, please refer to our Cookie Policy.

7. Data Security

We implement industry-standard security measures to protect your data:

• All data is encrypted at rest and in transit (TLS 1.3).
• No IP address logging — we do not store or process IP addresses.
• Wallet addresses are partially obscured (e.g., 0x12...abcd) for non-PRO users to protect third-party privacy.
• API keys and secrets are stored server-side only and never exposed to the frontend.

8. Children

Pulsentric is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors. If we discover that a user is under 18, we will promptly delete their account and associated data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify registered users via email. Continued use of the service after notification constitutes acceptance of the updated policy.

10. Contact

For privacy-related inquiries, data access requests, or deletion requests, contact us at privacy@pulsentric.com.